Shipping policy
At Mixcarty.store, we know that receiving your items promptly is just as important as enjoying them. That’s why we provide clear, reliable, and customer-focused shipping policies.
Processing Time:
- Orders are typically processed within 1-3 business days.
- Customized or personalized products may require additional time to ensure quality and precision.
Shipping Methods & Delivery Time:
- Standard shipping: 5-12 business days
- Expedited shipping: 2-5 business days
- International shipping times may vary depending on customs and local carriers.
Shipping Costs:
- Calculated at checkout based on weight, dimensions, and destination.
- Occasionally, promotional offers may provide free shipping for qualifying orders.
Order Tracking:
- Once your order ships, you will receive a tracking number via email.
- You can monitor your order’s journey to your doorstep at any time.
Lost or Damaged Items:
- Please contact support@Mixcarty.store or (888) 815-4514 if your order is lost or damaged.
- We will investigate and arrange a replacement or refund promptly.
Our goal is to ensure that your Mixcarty experience is fun, fast, and worry-free, from checkout to delivery.